Become First-Rate
At First Rate Hospitality, our goal is to provide custom in-depth feedback to help perfect your guest engagement services before the rating season. Every guest you serve has unique personal service desires and needs throughout their stay, and it can be difficult to instill the importance of guest engagement in associates.
Our Solutions
At First Rate Hospitality, we want to help your company take the steps becoming first-rate in the hospitality industry. Here are a few solutions we offer to assist in providing valuable feedback and train your associates to drive guest engagement.
Service Quality Evaluations
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Hospitality Excellence Training
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Brand Standard Audits
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Virtual Training
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SOPs/ Checklists Creation
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New Hire
On-Boarding
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