Why Choose

First Rate Hospitality

About First Rate Hospitality

We want to help your company become first-rate in the hospitality industry. With our experience in daily hospitality operations, we understand the importance of your associates providing service excellence. First Rate Hospitality was founded in 2017 to provide service evaluations and training around the country. Since then, we have added additional customized services for our clients to enhance their service levels. 

​With technology evolving, we can provide tailor-made training virtually and analyze your service trends with custom reporting.

For more information on how First Rate Hospitality can work to improve your company through service evaluations and other solutions, please email us at info@firstratehospitality.com

About Our Chief Excellence Officer

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Stephanie Leger, has over eighteen years’ experience in the hotel industry globally including Ritz-Carlton, Mandarin Oriental, Forbes Travel Guide Inspector, AAA, and many other associated in the luxury hotel industry.


Over the years, Stephanie has provided countless reviews of operational evaluations and trained service standards worldwide to the top hotels in the world. As well, assisted hotels at times of crisis such as hurricanes, ZIKA, COVID-19, and the recession of 2008.


Her passion for creating employee performance development and engagement has led to learning multiple cultural backgrounds. Other areas of the hotel industry include Spa, Food & Beverage, Recreation, and Casino.

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