We speak with Stephanie Leger, Chief Excellence Officer, Firstrate Hospitality from Miami, Florida in this Hotel Moment episode. As a trainer in the hospitality industry, Stephanie has her pulse on the staffing crisis that we are seeing today through her work. Listen to her easy -to-implement tips for hotel owners and employees - without compromising on guest experience! (Also, how do hotels in China differ from the US? Stephanie knows!)
About Hotel Moment
The Hotel Moment podcast features insights and interviews with top players in the hospitality industry - across North America, Europe and Asia Pacific.